FAQ

_______________________________________

How can I get a quote?

Please select one of our services to get a quote for your project. On each page, we have prices and breakdowns for different garments or products. Once you fill the form on the page, we’ll send you a price and a turnaround time. For larger or more complex order, please fill out our quote form on this page HERE.

What is the turnaround time?

Depending on your project, anywhere between 7-14 business days once the art work has been approved and payment has been submitted. Larger or complicated orders may be subjected to 14-28 business days. Rush services may be available depending on our production schedule.

What is the minimum order?

Screen Printing
1 color - 35 units
2-3 colors - 50 units
4+ colors - 72 units
Embroidery
35 units
Digital transfer
35 units
Apparel size minimums
No minimums : XS - 5X

Can I get multiple color shirts mixed in my order?

You can choose multiple colors as long as the print color stays the same and we do a minimum of 12 units per garment color.

Can I change the color of the ink on the screen?

You can change the color of the ink as long as you’re printing a minimum of 50 units per color change.

Can I get a quote over the phone?

No, we do not quote over the phone. We must keep all our communication via email so we can refer to it later. This ensures there are no mistakes made from different forms of communication.

Where are you located?

We have a private warehouse for production purposes. We DO NOT accept any walk ins. If you’d like to get a quote or schedule an appointment to discuss your project,  please fill out the quote form and add that in the details section. 

Where can I pick up my order?

All orders may be picked up at our warehouse location from 10:00am-3:00pm | Monday-Friday. If you place an order with us, you will receive a notification via email about your order being ready as well as the pickup location.

What are your hours of operation?

Typically our hours are:

  • Monday-Friday 9:00am-3:00pm
  • Saturday-Sunday Closed

What forms of payment do you accept?

We accept most forms of payment, however we charge an additional 3% to process credit card and PayPal payments.

What types of inks do you print with?

The highest quality waterbased and discharge inks.

What types of brands do you have access to?

We have access to a wide variety of brand name items:

  • AS Colour
  • American Apparel
  • Bayside
  • Bella+Canvas
  • Comfort Colors
  • Gildan
  • Hanes
  • Next Level
  • Royal Apparel
  • Tultex
  • Independent Trading Co.

Can the customer provide the garments?

Typically yes, but there are some cases where the garments are not print suitable. All garments must be brought in separated by design/box.  Squeegee Prints does not guarantee any customer provided garments. We do not accept any used garments to print on.

Can you print on posters/paper stock/metal/wood/plastic or any other types of materials?

No, our equipment is strictly designed for apparel and textiles.

What are your art requirements?

In order to get the best printing results, we require vector artwork.

  • Adobe Illustrator (*.AI *.PDF) – Vector based artwork
  • Adobe Photoshop (*.PSD)
 All Photoshop files must be of high quality and a minimum of 300 DPI

If your artwork is hand drawn or scanned make sure it is of high quality (300 dpi or higher) and scaled to the desired print size. Note : Usually this type of artwork needs some cleaning up to be acceptable for printing. If this is the case and the project is simple enough, we will work on preparing your illustration to the best of your preference. If the artwork needs extensive work we will not accept the project.